Profile
Your avatar → Settings.
Change your name, phone number and picture. Your email is how you sign in and can’t be changed here. Your role in the organization you’re working in is shown too — the organization’s admins change it.
Password
Settings → Sign-in & security → Change password.
Enter your current password and the new one — at least 8 characters, and one you don’t use anywhere else. Forgot it? On the sign-in page press Forgot password; we email a link to set a new one. The email says the same thing whether or not an account exists, so nobody can use it to check who has one.
Notifications
The bell at the top of every page: what you should know about, from every organization you’re in.
| You’re told when | It opens |
|---|---|
| Someone invites you to their organization (if you already have an account) | Home, to accept it |
| Someone you invited joins | Members |
| Your role or the projects you can open change | Projects |
| Someone shares a record with you | The record |
| Your site sends in a record — an enquiry, an order — or a customer signs up | The record, for everyone who can see it |
The number on the bell is how many you haven’t read; it checks every 30 seconds. Opening one marks it read. View all lists them with the organization each came from — mark them read or delete them there. You’re never told about what you did yourself. Notifications are kept for a year.
Two-factor sign-in
Your password, plus one more thing only you have.
With two-factor sign-in on, a correct password isn’t enough. After it, we ask for one of these:
| Way | What you do |
|---|---|
| Passkey | Touch ID, Face ID, Windows Hello, your phone or a security key — one touch, nothing to type. |
| Email code | A 6-digit code sent to your email. It works for 10 minutes. |
| Backup code | One of 10 single-use codes you keep for when the others aren’t at hand. |
It’s set per person: turning it on for you changes nothing for your teammates. It’s under Settings → Sign-in & security.
Turning it on
- Open Settings → Sign-in & security and find Two-factor authentication.
- Press Turn on and enter your password.
- Email codes are switched on, and 10 backup codes appear. Copy or download them now — they’re shown only once.
- Recommended: Add passkey, so signing in is one touch.
Email codes
- 6 digits, valid for 10 minutes. Only the newest code works.
- You can ask for a new code every 30 seconds; after 5 wrong tries, send a new one.
- Email codes can be switched off only while you have a passkey — otherwise you’d have no way to finish signing in.
Passkeys
A key your device keeps for you. Nothing to type or remember.
Press Add passkey, give it a name (we suggest one, like “Chrome on macOS”) and follow your browser’s prompt. Where it’s kept depends on your device:
| Where | What happens |
|---|---|
| Apple (Safari, iPhone, iPad, Mac) | Saved in iCloud Keychain, so your other Apple devices have it too. |
| Chrome | Saved to Google Password Manager, so Chrome on your other devices and Android have it. |
| Windows Hello / this browser | Saved on this computer only. |
| A security key | Plug in or tap a key such as a YubiKey. |
Passkeys marked Synced are copied to your other devices by a password manager. You can add several, rename them, and remove ones you no longer use — removing one here stops it signing you in.
A passkey on your phone
Add a passkey to your phone from your computer, with a QR code.
- Press Add passkey and choose On your phone or another device.
- Enter your password. A QR code appears; it works once, for 10 minutes.
- Scan it with your phone’s camera, open the link, check the name and press Create passkey. Confirm with Face ID, Touch ID or your screen lock.
Backup codes
For the day you have neither your passkey nor your email.
- 10 codes like
k7dm-q2xa. Each works once; capitals and spaces don’t matter. - Keep them in a password manager, or print them and put them somewhere safe.
- Settings shows how many are left. When you’re down to 3, make new ones.
- Make new codes (with your password) gives you 10 fresh codes; the old ones stop working at once.
Signing in
Email and password as usual — then one more step.
- With a passkey, press Continue with passkey and confirm with your fingerprint, face, PIN or phone.
- Otherwise we email a code straight away. Type or paste it — it’s checked as soon as all 6 digits are in.
- Need another way? Try another way offers email, passkey or a backup code.
A passkey saved in Chrome on your laptop isn’t in Safari or on a colleague’s computer. There, pick “use a phone or tablet” in the browser’s prompt, or Try another way → Email me a code.
Turning it off
Press Turn off in Settings and enter your password. Your password alone signs you in again; backup codes stop working, and your passkeys stay listed for when you turn it back on.
Signed-in devices
Every browser and phone your account is signed in on.
Settings → Sign-in & security → Signed-in devices lists each one: the browser and system (“Chrome on macOS”), roughly where it is, when and how it signed in, and when it was last active. Yours is marked This device.
- Sign out on a row signs that device out at once.
- Sign out other devices signs out everything but the device you’re on — after using a shared computer, say.
- The place comes from the internet connection, so a VPN or mobile network can show a nearby city or another country.
Locked out
Lost your passkey? Use an email code. Can’t get your email? Use a backup code. Without any of the three there’s no way past the second step — which is the point of it — so keep your backup codes somewhere safe, and contact support if you’re stuck.
Appearance
Your avatar → Themes.
Colour themes
Pick a theme for the panel — its accent colour and how its surfaces look. The preview on each card shows it before you choose.
Light, dark or system
System follows your device, switching when it does. Light and Dark stay put.
Your theme is saved to your account, so it follows you to other browsers and devices. Light, dark or system is remembered by each browser, so a laptop and a phone can differ.
The MINT app
Your avatar → Install app.
Install MINT on your phone or computer and it opens from its own icon, full screen without the browser’s address bar and tabs — like any other app. It’s the same panel with everything in it, always up to date: there’s nothing to download from an app store and nothing to update.
| On | How |
|---|---|
| Android (Chrome, Edge, Samsung Internet) | Install app → Install. Or the browser’s ⋮ menu → Install app |
| iPhone and iPad | Safari’s Share button → Add to Home Screen → Add (Chrome on iPhone: Share in the address bar) |
| Chrome or Edge on a computer | Install app → Install MINT. Or the install icon at the right end of the address bar |
| Safari on a Mac | File → Add to Dock |
On a computer, Install app also shows a QR code: scan it with your phone’s camera to open MINT there, then install it from the account menu on the phone. Firefox on a computer can’t install apps — use your phone, or Chrome, Edge or Safari.
Signing in
Sign in once inside the app. On Android it usually shares the browser’s sign-in; on iPhone the app keeps its own, so you sign in again the first time you open it. Signing out of the app signs out that device only.
Without a connection
MINT works with your live data, so it needs the internet. Open it offline and you see a “You’re offline” page that reloads itself as soon as you’re back online.